Founding Member – Leader – Solution Architect
Founding member of ETS from inception in 2008. ETS was formed on the basis that the IT industry in North and East Texas was ready for a Managed Services IT organization that employed a monthly recurring revenue model vs. a time and material model—built a successful MSP from 1 employee in January 2009 to 22 employees in 2012 by developing products and services that were attractive to a wide variety of clients for SMB to Enterprise. ETS specializes in Law Enforcement Municipalities and SMBs. ETS also leveraged the education sector’s needs to achieve greater growth in hardware and pure project-based sales while continuing to grow the MSP model steadily. Negotiated TLET/CJIS authorization with Texas DPS.
Provided business and technical leadership to achieve goals set for the ETS team of sales and technical staff. Developed a high level of standards for the team to live by and enforced the policies and procedures to meet the highest level standards for our internal and external clients. Hired the most professional and proficient staff and mid-level leadership possible and worked to develop their skills and set goals of constant improvement.
Operations Team including:
- Network Operation Center Team
- Project Management Team
- Network and Project Engineering Team
- Sales & Marketing Team
Designed and developed client software, infrastructure and security solutions in Gov/Ed and SMB Markets utilizing products and services from WatchGuard (Security), Lenovo, EMC (Storage), HP(Servers/Storage/Software), IBM (Infrastructure/Storage/Software), VMWare(Virtualization), Virtual Bridges(Desktop Virtualization), Dell, Packet Trap(Monitoring/Management), AVG(Security Software) and Microsoft (Software). Presented Technical Solutions to Senior IT, C-Suite, and Municipal leaders to achieve quarterly and yearly revenue goals for the organization.